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TightlyCurly.com Privacy Policy
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TightlyCurly.com Consumer Privacy and Security Policy

Date Last Revised: December 25, 2008

TightlyCurly.com understands your concerns with privacy and the use of your personal information. When you simply browse through our Website, we assure you that we are committed to protecting your personal privacy.

This privacy policy covers the site TightlyCurly.com.

— I know this looks like a lot to read, but if you are curious, please feel free to look over it. I'm trying to make this a bit more legible, but haven't gotten a chance to yet.—T

We encourage you to read this Policy carefully before providing any personal information on our Website. If you have questions or concerns regarding this Policy, you should contact our Consumer Privacy Advocate by e-mail at privacy@tightlycurly.com.

1. Information We Collect and How We Use It

Personal information collected on our Website is used to improve the content of our Website, customize the content or layout of our Website for individual users, provide services requested, notify users of updates to the Website, respond to any questions, problems or complaints, or request feedback and, subject to the limitations set forth below, to develop new products and services and to contact consumers for marketing purposes.

TightlyCurly.com collects email addresses of consumers who communicate with us or through our authorized vendors via email. We also collect information about web pages visited (See Cookies and Web Beacons below) and other information that is provided by consumers either on our Website or in response to email communications from us.

We also collect information provided to us by consumers in purchase requests submitted through our Website or our authorized vendors' websites ("Purchase Request Information"). Purchase Request Information typically includes name, address, and phone numbers, and email address.

We may also collect other types of information during registration or in connection with your other activities on our Website, such as demographic information and information about or contained in postings you make in forums, blogs or any other interactive areas of our Website; your answers to surveys, your participation in sweepstakes, contests, games and promotional offers; and in any email request you send us for any reason (such as to request customer service or provide us with comments or feedback).

All information provided by consumers in any of the above-listed ways or otherwise becomes the property of TightlyCurly.com once received by us and may be used and disclosed as permitted in this Policy.


Browsing on our Website

If you browse through our Website without entering any personal data, we will gather and store certain information about your visit. This information does not identify you personally and cannot be linked back to you unless you decide at some point to identify yourself. However, see Cookies and Web Beacons below.


TightlyCurly.com offers its users the advantage of personalization on our Website by using Cookies. (See Cookies and Web Beacons below.) Personalized services are offered in designated areas of our Website to users who register with us. TightlyCurly.com may track consumer interest in goods and services marketed to users who are members of our on-site personalization areas. This information is used solely by TightlyCurly.com and its affiliated companies for business purposes.

Special Sections of Our Website

TightlyCurly.com may offer forums and blogs on its Website. Any information you disclose in these forums and blogs is available to all TightlyCurly.com registered members and may increase the risk of receiving "spam" or unsolicited email from other parties. Be careful and use discretion when disclosing information online.

Other Uses

See Your Right To Decline Communications From Us and Others below.

2. Third Parties That May Receive Your Personal Information

In addition to our own internal uses of your personal information, the only circumstances we may provide your personal information to non-affiliated third parties are under one or more of several circumstances:

  • To provide you with services or products that you have requested;
  • To our advertiser clients solely to assess the effectiveness of ad campaigns we have provided for them;
  • To contractors or service providers who may provide services or perform functions on our behalf, in which case those service providers may use your information only for the purposes provided and not disclose it to any third party except upon our direction;
  • To enforce our rights or as required by law or order of a court or government agency; and
  • On occasion, and only as permitted and described below under Your Right To Decline Communications From Us and Others, to other third parties who may wish to send you email or postal mail regarding services or products that you may find of interest or for other reasons that are disclosed to us and that we believe to be appropriate and consistent with our commitment to prevent abuse of your personal information.

In addition, we may release personal information when we believe release is appropriate to protect our users or others from fraudulent, abusive, or unlawful use of our Website or its services; to protect our rights or property; to enforce policies or contests, sweepstakes, promotions, or game rules; or if we reasonably believe that an emergency involving immediate danger of death or serious physical, economic or other harm to any person requires disclosure of communications or justifies disclosure of records without delay.

Purchase Request Information and Finance Information

3. Your Right To Decline Communications From Us and Others

We provide our users with the ability to choose whether to receive certain communications from us and whether to permit their information to be disclosed to third parties for marketing or related purposes.

Users who come directly to our Website will not receive those communications or have their information disclosed to third parties for marketing or related purposes unless they affirmatively consent or are already receiving such communications.

Users whose purchase, finance or other requests are submitted through third-party websites and are referred to us will receive those marketing communications and their information will be shared with other third parties unless they elect to opt out of those communications and disclosures.
To opt out of a category of email from us, click on the remove link at the bottom of the email. Alternatively, you may email our Privacy Advocate at privacy@tightlycurly.com with the word "Remove" in the subject line, and we will remove you from all further email marketing communication within five (5) business days. You may also opt-out at any time by contacting us at privacy@tightlycurly.com.

In addition, we provide you the opportunity to indicate your preferences as to what types of offerings of products or services you wish to receive from third parties or – subject to the exceptions below - to opt-out of disclosures to those third parties altogether. You may update your preferences at any time by contacting us at customerservice@tightlycurly.com. Those third parties who receive your personal information prior to your opt-out will remain able to send yo/u communications, subject to their privacy policies and practices.

In each case, even if you decide not to receive offers or other product or service information, TightlyCurly.com and its member dealers or manufacturers, fulfillment third-parties, may use a phone number, mailing address or email address that you have provided to contact you regarding a request or content that you have submitted or in connection with other administrative matters, such as operation of our Website. Additionally, phone numbers may be used to conduct customer surveys regarding individual experiences with TightlyCurly.com.

4. Security

TightlyCurly.com understands the importance of security for our users. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. In particular, we use SSL (Secure Socket Layer) encryption technology to protect personal data such as credit card information and finance or insurance information during transmission, and maintain other commercially reasonable precautions to protect information that we store or retain.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We cannot guarantee protection of all information against interception, misappropriation, misuse, or alteration, or that your information may not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. Furthermore, we have no control over the security of other websites you might visit.

Your registration information is accessible online only through the use of a password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Website by any person using your password. Please advise us immediately if you believe your password has been misused or otherwise misappropriated.

We restrict access to personal information about you to our employees and third parties who need to know that information in order to manage your account or provide you with services or information you requested. We review our safeguards from time to time, and strive to maintain them in a manner consistent with applicable regulations, if any, that may be in effect from time to time. Any of our employees who violate these policies and procedures are subject to disciplinary action.

If you have any questions about security on our Website, you can send email to us at customerservice@tightlycurly.com.

5. Children

We do not intend, and the Website is not designed, to collect personal information from children under the age of 13. If you are under 13 years old, you should not register with or otherwise provide personal information to our Website.

6. Corrections or Changes to Your Personal Information

You may make corrections and updates to your personal information by contacting customerservice@tightlycurly.com.

7. Cookies and Web Beacons

TightlyCurly.com offers users the convenience of online personalization by using Cookies. Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your website browser. When this information is stored on your hard drive, our system is able to recognize your browser and in turn customize web page content for you. (See Personalization above)

Cookies cannot be used to retrieve data from your hard drive, obtain your email address or obtain personal information about you. When a Cookie is set, your browser will check it for length, an expiration date, and where it originated.

We also use a third party tracking service that sets cookies on our Website to track visits, page views and click stream behavior. The third party tracking service reports this data to us in aggregate so we can better understand our users and to improve our Website. This information is not tied to any individual user. We have no access to or control over these third party tracking utilities.

If you prefer not to accept cookies, most browsers will explain how to disable cookies under the help portion of the toolbar or notify you when you receive a new cookie. However, if you choose to disallow cookies on your hard drive, our Website will not be able to provide personalization services.

TightlyCurly.com may use third party network advertising providers to serve the advertisements on our Website. Network advertising providers are third parties that display advertisements based on your visits to this Website and other sites you have visited. Although the advertising providers do not have access to the Website cookies, they may set and access their own cookies on your computer if you choose to have cookies enabled in your browser. Cookies allow the ad providers to show you advertisements or content in which you might be interested. Other companies' use of their cookies is subject to their own privacy policies, not this one.

Please click here www.networkadvertising.org in order to learn more about the information collection practices of some of the third party ad providers we may use. Please click here http://www.networkadvertising.org/managing/opt_out.asp in order to learn more about the "opt-out" procedures of some of the third party ad providers we may use.

These advertising or other service providers may place "web beacons" on our Website. A web beacon is a small, transparent image placed at various sections of our Website or in Web-based documents or in email messages to monitor user traffic. The web beacon records the number of click-throughs to the page where it resides and collects users' IP addresses, time the page was viewed, type of browser used, and existence of cookies from a previous visit. Among other things, they help to better target advertisements on our Website. Information collected by web beacons is used only by TightlyCurly.com, its affiliates and authorized vendors. Web beacons may be linked to your personal information.

8. Business Transfers and Other Transactions

Information about our users and our Website is a business asset of TightlyCurly.com. As we continue to develop our business, we might sell or buy websites, subsidiaries or business units. In such transactions, personal information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policy. Also, in the event that TightlyCurly.com or substantially all of its assets are acquired, personal information will of course be one of the transferred assets. In addition, personal information will be disclosed as part of any creation of a separate business to provide our Website, or to provide other services or fulfill products; debt financing, sale or pledge of company assets, or insolvency, bankruptcy or receivership. We will make reasonable efforts to ensure that the acquirer of our users' personal information respects the provisions of this Policy, although this may not be possible in certain legal settings (such as bankruptcy).

9. Changes or Revisions to This Policy

If we are going to use your personal information in a manner different from that stated in this Policy at the time of collection, we will notify you via email. You will have a choice as to whether or not to allow us to use your information in this different manner. In addition, if we make any material changes in our privacy practices, we will revise this Policy and update the date displayed at the top of this Policy to reflect that the policy has been changed. In some cases we will also email users who have opted to receive communications from us, notifying them of the changes in our privacy practices.

10. Disclaimer

We take our commitment to protection of your privacy, as set out in this Policy, seriously. Nevertheless, NOTHING IN THIS PRIVACY AND SECURITY POLICY IS INTENDED TO CREATE OR PROVIDE ANY RIGHT OF ACTION FOR VIOLATION.

11. Questions or Concerns?

If you have any questions or concerns regarding privacy, security, opting-out of email offers or understanding how your personal information is being used, please contact our Consumer Privacy Advocate at privacy@tightlycurly.com.

For any other issues, please contact our customer service department at customerservice@tightlycurly.com.




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